Return & Refund Policy

If you or your pet is not fully satisfied within 30 days, you can simply return your Real Scooper in its original packaging for a full refund.
Please ensure the product is returned in its original packaging and has been cleaned before sending it back.
Customers are responsible for return shipping, which may range from $40 to $60, depending on your location.
Please notice that if the returned product is not in a clean condition, a cleaning fee of $65 may be deducted from your refund.

For orders placed during the official website, we offer a one-year warranty, providing coverage from the date of the order. If you have any questions, please don't hesitate to reach out to us at Please note that the warranty period complies with the applicable consumer laws in the consumer’s country of purchase.